Frequently Asked Questions

What kind of photo do you need?

We recommend a well-lit, high-resolution square photo (ideally 1024x1024) where your pet's face is clearly visible without being cut off.

How long does it take?

The artistic generation process is nearly instant. Once generated, your custom product is sent to our fulfillment partners. Delivery generally takes 5-10 business days.

Do you only do dogs and cats?

No! We love all pets. Whether you have a dog, cat, bird, rabbit, or reptile, we can transform them into a masterpiece.

Can I see a preview before printing?

Because our artistic process is fully automated utilizing advanced AI styling, the final artwork is generated directly from your uploaded photo during checkout. Ensuring a clear, high-quality input photo guarantees the best result.